We are sorry to see you go, if there is anything we can do, please do contact Customer Delight first.
You can reduce the size of your plan and feed as a partial diet, or you can change your delivery date to be further away if you have too much food.
Please note if you already have an order processing you will need to contact Customer Delight immediately to prevent it from being shipped. If it has already been shipped we won't be able to recall the order.
Log-in to your online account and go to the Plan page
- Click on 'Active' or the 'Edit Status' button.
- Follow through the instructions, select a reason and on the 'Before you go' page make sure you click to Pause or Cancel
- Check your plan information has been updated correctly.
If you have any questions, please get in touch with our Customer Delight team at feedme@differentdog.com or call 01743 384 562
Comments
2 comments
I cannot get on to my account to cancel subscription please cancel for me
I cannot get on my account to cancel my order please it to much
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