How do I defrost the food?

Place the food into the fridge for at least 24 hours before it’s needed. If you forget to do this then place the pot in a bowl of warm water for 5 minutes before serving. Once defrosted the food will remain fresh for 5 days.

When your delivery arrives, we recommend you put 2 days worth of food into the fridge, then each time you use a pack up, replace it with a frozen one. If the food arrives and is chilled but not fully frozen, don’t worry, as it is still safe to use and can be put into the freezer.