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  1. Different Dog
  2. Ordering and Subscription

Ordering and Subscription

  • How do I update the recipe choices on my plan?
  • Refer a friend
  • When do my rewards status and points expire?
  • Why can't I have a smaller order?
  • What is the price after discount?
  • How do I redeem reward points?
  • I have a discount code, where can I put this in?
  • I can't login
  • How do I customise my plan?
  • How do I remove treats?
  • Do I have an online account?
  • Can I return the food?
  • Can I order different pot sizes to my current plan?
  • Am I on the most cost-effective plan? Or what is the most effective plan?
  • Different Dog Loyalty Scheme
  • How do I order Different Dog food?
  • How do I update my dog's details?
  • How do I update my account details?
  • How do I add or change the treats or broth on my plan?
  • How do I update my plan? (pack size, number of packs, and delivery frequency)
  • How do I cancel my subscription?
  • How do I pause my subscription?
  • How do I reset my password?
  • How do I add a new dog on to my plan?
Different DogGet in touch with our Customer Delight team at feedme@differentdog.com or call 01952 456 850