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  1. Different Dog
  2. Your Delivery

Your Delivery

  • How do I add delivery instructions / safe place?
  • How our food is delivered
  • Why have DPD said they are expecting my order, it isn't due for a few days?
  • When is my next order due?
  • I've had a DPD cancellation email I didn't request to cancel?
  • I would like to make a complaint about my delivery, how do I do this?
  • How often do you deliver?
  • How do I find my tracking number?
  • How do I contact DPD?
  • Why can't I cancel my order?
  • Where do you deliver?
  • My food has defrosted - can I still use it?
  • Which courier do you use?
  • Can I buy Different Dog food in person?
  • What happens if I'm not home to receive my delivery?
  • How do I change the delivery address on my plan?
  • How do I change the delivery date on my plan?
  • How often do you deliver?
  • What happens if I go away or on holiday?
Different DogGet in touch with our Customer Delight team at feedme@differentdog.com or call 01952 456 850